eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
When navigating through your eDesk account, the search and filters option will enable you to find exactly the tickets you're looking for. This…
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
Did you know that you can customize the information that's shown in your Mailbox and also control the way information is displayed? This…
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
Dark mode makes working on eDesk easier on your eyes by using a darker theme for the app's user interface, which reduces the amount of light…
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees. This help file will guide…
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Welcome to eDesk, the future of eCommerce Customer Support! The eDesk Mailbox is where you'll view, organize, and respond to messages that arrive…
Marjane opened Morocco’s first hypermarket in 1990 in Bouregreg Rabat-Salé. Over 30 years, it has expanded to 130 stores across 30 cities,…
