This help file will guide you through what actions to take if you receive a Channel may already be in use error in eDesk. Before you start You…
This help file will guide you through what actions to take if you want to delete a channel in eDesk. Before you start You need…
This help file will guide you through what actions to take if you receive a Channel Connection Failed error in eDesk. Before you start You…
This help file will guide you through what actions to take if your tickets aren't imported in eDesk. Before you start You need…
This help file will guide you through what actions to take if your replies are not sending in eDesk. Before you start You need…
This help file will guide you through what actions to take if your tickets are changing status automatically in your eDesk mailbox. Before…
Creating ready-to-go templates to help your teams deliver expert customer support in record time! This help file will review the possible…
You've heard a lot of chatter about how eDesk makes life super easy for online sellers, and now you've decided to see what all the fuss is about!…
If you use a contact form on your website or webstore, maybe you noticed that the system messages are imported in eDesk without the customer's…
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
This help file will guide you through what actions to take if your messages are not displaying properly in eDesk. Before you start You…
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
This support article will guide you on the next steps that are required to set up your eBay mailbox so you'll be able to send and receive messages…
