Reduce spam and system messages in your Mailbox
Configuring your eDesk Mailbox
Troubleshooting: Message not displaying properly
Common uses of Message Rules
Troubleshooting: Ticket status changing automatically
Changing the ticket status and scheduling a message response
Troubleshooting: Message Rules not working
Feedback Rules and Messages
Auto-responding to messages containing keywords
What is a ticket?
Responding to your customer
Amazon Buyer-Seller Messaging issue
Configuring your eBay channel settings
Spotlight on the Mailbox View (video)
SSpeak with one of our agents or email us.