Spotlight on Smart Tools (video)
The eDesk Smart Tools
Your eDesk Black Friday Toolkit: Features to Help You Crush the Rush
Smart Inbox
The Smart Inbox (video)
Intro to the Mailbox - Smart Inbox (video)
Introducing AI Smart Reply (with Profiles)
Introducing AI Smart Reply: your Support team’s new best friend!
Using Profiles to set up AI personalities for your Chatbots and Smart reply
AI Assist features
AI Sample Policies and Instructions
Webinar: Supercharge your customer service with the eDesk 3.0 (video)
Getting Started with eDesk's AI (Instructions version)
Using Custom Fields in eDesk
SSpeak with one of our agents or email us.