Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. This…
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
eDesk makes it really easy for you to consult all your previous payments and download your invoices. This help file will guide you through…
Using eDesk, you can automatically generate invoices and credit notes for your customers using the Amazon VAT Calculation Service. These can…
Sometimes it can happen that payment cannot be taken for your monthly/annual subscription and as a result, the service might get interrupted. This…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Setting up email forwarding from Yahoo to eDesk allows you to automatically send customer emails to your eDesk Mailbox for easy management. In…
One of the problems customers face as they begin to use eDesk is managing the large number of messages that can come in from various channels.
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
AI Automation allows you to resolve tickets automatically with zero human interaction. There are 2 ways this can be done in eDesk: via…
Online businesses grow fast, and having the ability to easily upgrade or modify your subscription is essential. This guide will walk you…
This help file will guide you through what actions to take if your tickets are changing status automatically in your eDesk mailbox. Before…
A Support email address is the main point of contact for any customer purchasing from you. Connecting your Support Email will allow all…
Whether you’re a small start-up or a large corporation, eDesk offers flexible plans tailored to your business needs, helping you scale and…
