In this video, we will talk about the Mailbox View in eDesk, which gathers all your messages from all your connected channels into one consolidated…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
In this video, we will talk about the Mailbox View and the AI responses in eDesk, which help you accelerate your response time!
In this video, we will talk about the Smart Inbox in eDesk, which gathers tickets into out-of-the-box intelligent categories.
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
eDesk's powerful Mailbox gathers all your customer's interactions across all the different platforms into one single inbox.
This support article will guide you on the next steps that are required to set up your eBay mailbox so you'll be able to send and receive messages…
Welcome to eDesk, the future of eCommerce Customer Support! This help file will guide new eDesk users through the Mailbox and help them…
Let's take a closer look at the Ticket View, which contains all the information and tools you need to respond to your customers fast and deliver…
eDesk Talk enables you to support customers that prefer to get help via a phonecall. And if you're not available when they ring, you can set…
eDesk's revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your…
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
The eDesk Mailbox is highly configurable and easy to set up to suit your requirements. This help file will guide you through the different…
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
