Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
Customer support in one place, not all over the place! Get started with eDesk now!
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
We know how important it is to keep the communication lines open with your customers. That's why our Live Chat displays a Contact Form if your…
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
Aircall is a cloud-based phone system built to support customer service and sales teams. It allows you to manage your inbound and outbound calls,…
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
AI automations allow you to resolve tickets automatically with zero human interaction. There are 2 ways this can be done in eDesk: via…
You can select the Sending mode for email channels to determine the From address of messages sent from eDesk. This help file will guide you…
eDesk offers two AI solutions to enhance your customer support: AI Assist, which works in your Mailbox, and AI Automation, which operates via…
