Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
Customer support in one place, not all over the place! Get started with eDesk now!
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
We know how important it is to keep the communication lines open with your customers. That's why our Live Chat displays a Contact Form if your…
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
Connecting your Outlook account to eDesk is quick and simple using the Microsoft API. This guide walks you through the setup process.
Connecting Gmail to eDesk couldn't be easier. Once set up, all emails sent to your Gmail inbox will appear in eDesk, allowing you to manage…
For the majority of use cases, connecting your Gmail to eDesk can be done using the Gmail API. To find out how to connect via the Gmail API,…
Summaries are the ultimate solution for effortlessly understanding your customer's incoming queries. They take the burden off your shoulders…
Help your support team respond to customer messages in just a few clicks - making responses fast, efficient, and hassle-free! Before you start Agent…
eDesk’s AI Composer uses ChatGPT technology to help you craft clear, professional, and engaging customer responses in seconds. It allows you…
Insights provides information on the customer service you deliver through eDesk to give you a better understanding of how your team, products,…
