Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
Customer support in one place, not all over the place! Get started with eDesk now!
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
We know how important it is to keep the communication lines open with your customers. That's why our Live Chat displays a Contact Form if your…
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
You'd like to use eDesk Chat with a Chatbot but don't know where to start? Or perhaps you already use an eDesk Chat widget and now want to add…
Learn how to easily create tickets in eDesk to respond fast to all of your customer queries!
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Reduce customer queries by up to 30% by publishing help articles to your website that enable customers to self-serve. Then attach your Knowledge…
Take your customer care to the next level with eDesk’s Live Chat! It’s quick to set up and customers love the real-time support you can provide. This…