Customer support in one place, not all over the place! Get started with eDesk now!
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
Learn how to easily create tickets in eDesk to respond fast to all of your customer queries!
Start automating your customer feedback and review requests with eDesk Feedback will help you save hours of work each week, improve your ratings…
So you’ve mastered the art of price management and now you’re ready to ramp up customer support capabilities? We like your style! If you…
eDesk offers two AI solutions to enhance your customer support: AI Assist, which works in your Mailbox, and AI Automation, which operates via…
Your business has chosen eDesk for their eCommerce Helpdesk, and an Admin user within your business has sent you an email that invites you…
The eDesk API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send…
Want to build good relationships with your customers? Show them that you know them by checking eDesk's Customer View. This view combined…
Integrating WhatsApp with eDesk can revolutionize the way your team handles support. By having two way communication via WhatsApp with your customers,…
Aircall is a cloud-based phone system built to support customer service and sales teams. It allows you to manage your inbound and outbound calls,…
Nowadays, customers can shop from anywhere, at any time, making it harder than ever to get ahead of the competition! Remember that a single bad…
If you started your eDesk trial via Repricer, your eDesk trial account is already connected to your Amazon channel - this means that all your…
