Skip to main content
eDesk Knowledge Base
Login

The eDesk Onboarding Guide

The 5 step guide to setting up your eDesk Mailbox

Demo Video: Never heard of eDesk? Start here!

Setting up your Mailbox for success! (video)

Creating tickets (video)

The 3 step guide to setting up eDesk Feedback

Connect your Amazon Mailbox with eDesk (Repricer.com customers only)

Getting Started with eDesk's AI (Instructions version)

Getting Started with eDesk's AI (with Profiles)

Getting started with the eDesk API

I've been added to an eDesk account. What do I do next?

eDesk Customer View: Get full insights into your customers

Connecting WhatsApp with eDesk - Regular Onboarding

Connecting Aircall with eDesk

What are the best practices for creating a 5-star customer experience?

  • Getting started
  • Mailbox set up
  • Getting started
  • User and Company settings
  • eDesk connections
  • Company settings
  • User Permissions
  • Linking Channels
  • Link eDesk Talk
  • Link WhatsApp
  • Link your voice services
  • Link your webstores
  • Link your email accounts
  • Link your social media
  • Link your marketplaces
  • Link your marketplaces
  • Link your webstores
  • Link your social media
  • Link your email accounts
  • Link your integrations
  • Organizing your Mailbox
  • Customize your interface
  • Customize your interface
  • Organize your tickets
  • Smart Tools
  • Rules
  • Templates
  • Invoice templates
  • Set up automated processes
  • AI
  • eDesk AI - with Profiles
  • Explore eDesk AI
  • Chat
  • Chat settings
  • Getting started
  • Chatbot
  • Feedback
  • Feedback Basics
  • Feedback Reporting
  • Creating Feedback Rules
  • Getting Started
  • Customer View
  • Intro to Customer View
  • Knowledge Base
  • Getting started
  • Reporting
  • Measure your performance
  • Billing and Admin
  • Your subscription details
  • Your account settings
  • Video Library
  • eDesk Intro To videos
  • eDesk Classroom videos
  • How to videos
  • Onboarding videos
  • Product demo videos
  • Webinar videos
  • Feature spotlight videos
  • eDesk Quick Tips videos
  • Troubleshooting
  • Marketplaces and Webstores
  • General Troubleshooting
  • Email and Social media
  • Tickets Troubleshooting
  • Best Practices
  • eDesk Best Practices
  • What's new?
  • Discover what's new in eDesk!

Didn't Find what you were looking for?

Search again.

Powered by   eDesk Knowledge Base

Email: support@edesk.com

Privacy Policy
Terms and conditions