eDesk is the only customer support help desk built exclusively for eCommerce.
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
Customer support in one place, not all over the place! Get started with eDesk now!
Sit back and let eDesk's Feedback feature automatically gather feedback from your eBay customers. All you have to do is set it up. We'll show…
Sit back and let eDesk's Feedback feature automatically gather feedback from your Amazon customers. All you have to do is set it up. We'll…
Aircall is a cloud-based phone system built to support customer service and sales teams. It allows you to manage your inbound and outbound calls,…
Create a rule-only template to send acknowledgements to your customers when your Support Agents are under pressure. This help file will guide…
Create a Rule-Only template to take care of those commonly-asked questions from your customers This help file will guide you through how to…
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees. This help file will guide…
Your business has chosen eDesk for their eCommerce Helpdesk, and an Admin user within your business has sent you an email that invites you…
Message Rules in eDesk tell the inbox to automatically perform actions such as tagging and routing messages based on the conditions you decide.…
Customer support is a balancing act between high customer expectations and your team’s limited resources. Customers want fast and accurate…
Support teams often opt for a centralized inbox to deal with customers because it's easy to set up and gathers communications into one place.…
Nowadays, customers can shop from anywhere, at any time, making it harder than ever to get ahead of the competition! Remember that a single bad…
Using eDesk, you can automatically generate invoices and credit notes for your customers using the Amazon VAT Calculation Service. These can…
