Customer support in one place, not all over the place! Get started with eDesk now!
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
Learn how to easily create tickets in eDesk to respond fast to all of your customer queries!
Lighten the load on your support team by welcoming eDesk's AI chatbot into the team! eDesk makes it super easy to set up your Chatbots and…
Learn how well your Chatbots are serving your customers with eDesk's handy CSAT (customer satisfaction survey) feature, which automatically asks…
Start automating your customer feedback and review requests with eDesk Feedback will help you save hours of work each week, improve your ratings…
So you’ve mastered the art of price management and now you’re ready to ramp up customer support capabilities? We like your style! If you…
eDesk offers two AI solutions to enhance your customer support: AI Assist, which works in your Mailbox, and AI Automation, which operates via…
The eDesk API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send…
Your business has chosen eDesk for their eCommerce Helpdesk, and an Admin user within your business has sent you an email that invites you…
Want to build good relationships with your customers? Show them that you know them by checking eDesk's Customer View. This view combined…
Integrating WhatsApp with eDesk can revolutionize the way your team handles support. By having two way communication via WhatsApp with your customers,…
