Chat Insights (including chatbots)

AI Assist features

AI Assist features (with Profiles)

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Connecting Shippingbo with eDesk

AI powered summaries

AI Insights: See how AI is working for you

AI Classifications

AI Automation

Getting Started with eDesk's AI (with Profiles)

Getting Started with eDesk's AI (Instructions version)

AI Sample Policies

AI Sample Policies and Instructions

Introducing AI Smart Reply (with Profiles)