Resolving Tickets (video)
Deleting Tickets
Mark Waiting tickets as Resolved after a certain amount of time
Updating tickets in bulk
How to Read/Unread Tickets
Leaving Internal Notes (video)
Intro to the Mailbox - Ticket View (video)
Exploring the ticket view
Creating tickets (video)
Tickets Insights
Close Amazon tickets with a No Response Needed template
Troubleshooting: Contact Form tickets
Troubleshooting: Why are my tickets not imported?
Managing ticket statuses
Merging Tickets
SSpeak with one of our agents or email us.