In this video, we will demonstrate how you can easily link your BigCommerce account to eDesk.
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
The Channel Reports section is a marketplace-specific reporting tool showing useful information relevant to that marketplace. It currently supports…
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
In this video, we will demonstrate how you can easily link your Aircall account to eDesk.
ChannelAdvisor is a multichannel e-Commerce platform that supports over 300 channels, most of which are popular online marketplaces. Connecting…
This help file will guide you through what actions to take if you want to delete a channel in eDesk. Before you start You need…
To start using eDesk Feedback, you need to link your marketplace accounts. If you are logging into eDesk Feedback for the first time, we have…
Insights provides information on the customer service you deliver through eDesk to give you a better understanding of how your team, products,…
Lighten the load on your support team by welcoming eDesk's AI chatbot into the team! eDesk makes it super easy to set up your Chatbots and we…
Lighten the load on your support team by welcoming eDesk's AI chatbot into the team! eDesk makes it super easy to set up your Chatbots and…
Profiles allows you to assign a specific tone of voice, level of detail, and a training library to a dedicated Profile, which you can then assign…
The eDesk Mailbox is highly customizable, allowing you to tailor it to your specific requirements. Any changes you make will only apply to…
eDesk's Chatbots are simple to create and set up quickly. They'll soon be hard at work helping your customers and freeing up time for your busy…
