In this video, we will demonstrate how you can easily link your BigCommerce account to eDesk.
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
The Channel Reports section is a marketplace-specific reporting tool showing useful information relevant to that marketplace. It currently supports…
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
Channelengine.com is a marketplace solution that supports over 250 marketplaces and 3rd party sales channels. Connecting ChannelEngine to eDesk allows you…
In this video, we will demonstrate how you can easily link your Aircall account to eDesk.
ChannelAdvisor is a multichannel e-Commerce platform that supports over 300 channels, most of which are popular online marketplaces. Connecting…
This help file will guide you through what actions to take if you want to delete a channel in eDesk. Before you start You need…
To start using eDesk Feedback, you need to link your marketplace accounts. If you are logging into eDesk Feedback for the first time, we have…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
The Live dashboard offers a real-time snapshot of the activities occurring in your eDesk account. It's a dynamic dashboard that refreshes…
The Insights section in eDesk allows you to consult stats and data so you can have a better understanding of how your team, products, and entire…
This support article will guide you on the next steps that are required to set up your eBay mailbox so you'll be able to send and receive messages…
