Channelengine.com is a marketplace solution that supports over 950 marketplaces and 3rd party sales channels. Connecting ChannelEngine to eDesk allows you…
In this video, we will demonstrate how you can easily link your BigCommerce account to eDesk.
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
The Channel Reports section is a marketplace-specific reporting tool showing useful information relevant to that marketplace. It currently supports…
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
In this video, we will demonstrate how you can easily link your Aircall account to eDesk.
ChannelAdvisor is a multichannel e-Commerce platform that supports over 300 channels, most of which are popular online marketplaces. Connecting…
This help file will guide you through what actions to take if you want to delete a channel in eDesk. Before you start You need…
To start using eDesk Feedback, you need to link your marketplace accounts. If you are logging into eDesk Feedback for the first time, we have…
Insights provides information on the customer service you deliver through eDesk to give you a better understanding of how your team, products,…
Your Training Content is basically the library where your AI learns the information it needs to provide accurate and relevant responses. You…
The Feedback Dashboard gives you access to powerful insights and data helping you review your performance with the Feedback add-on. This…
The Live dashboard offers a real-time snapshot of the activities occurring in your eDesk account. It's a dynamic dashboard that refreshes…
