Discover the AI classifications and learn how they can enhance your support experience by providing personalized and accurate responses to customer…
Summaries are the ultimate solution for effortlessly understanding your customer's incoming queries. They take the burden off your shoulders…
AI Assist are some of the AI features used when responding to customers. It includes Smart reply, Agent Assist and the composer and all these…
eDesk offers two powerful AI options that can be used together or individually to maximize efficiency in your account. You can choose to use…
AI instructions allow users to define how the AI functions, allowing for more control over customer interactions and response content. This…
AI Translation enables your business to expand into new countries without mastering or even knowing the language - allowing you to gain your…
Help your Support team respond to your customer's messages with one click - it couldn't be easier! Before you start Agent Assist is…
Providing rich custom content in the Content hub is one of the ways to enable your AI to deliver top-tier care to your customers. This help…
Smart Reply is an AI tool that helps agents respond faster and more accurately, improving response times and customer satisfaction with instant,…
eDesk’s AI Composer uses ChatGPT technology to help you craft clear, professional, and engaging customer responses in seconds. It allows you…
Create ready-to-go templates to help your teams deliver expert customer support in record time! eDesk can also auto-respond to customer messages…
In this video, we will talk about the Mailbox View and the AI responses in eDesk, which help you accelerate your response time!
eDesk's range of AI features are designed to help you deliver fast and exceptional customer support to your entire customer base. Our intelligent…
eDesk offers two AI solutions to enhance your customer support: AI Assist, which works in your Mailbox, and the Chatbot, which operates on your…
