This help file will guide you through what actions to take if you can't access certain screens in eDesk. Before you start You…
This help file will guide you through what actions to take if your messages are not displaying properly in eDesk. Before you start You…
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
If you use a contact form on your website or webstore, maybe you noticed that the system messages are imported in eDesk without the customer's…
When joining eDesk, it's a good idea to make sure that any previous software tools you were using are no longer trying to update your Amazon…
This help file will guide you through what actions to take if you have issues with Social Media in eDesk. Before you start You…
eDesk connects to eBay through eBay's API. As a verified eBay partner, we will only have secure access to limited information. Because we…
This help file will guide you through what actions to take if your replies are not sending in eDesk. Before you start You need…
This help file will guide you through what actions to take if your Message Rules are not working in eDesk. Before you start You…
This help file will guide you through what actions to take if your tickets aren't imported in eDesk. Before you start You need…
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
This help file will guide you through what actions to take if you are having issues with the Live Chat or Widgets in eDesk. Before you…
This help file will guide you through what actions to take if your tickets are changing status automatically in your eDesk mailbox. Before…
