We understand that online businesses grow up really fast and therefore it's important to be able to easily upgrade or modify your subscription. This…
Whether you're a small start-up or a very large corporation, eDesk offers a wide range of plans to suit your business needs and help you grow. This…
Thinking about making adjustments to your subscription to eDesk, Repricer, Feedback, or any other product? We're here to assist you every step…
If you’re worried that tax laws can be complicated then fear not! This help file will guide you through everything you need to know about…
eDesk's API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send or…
The eDesk API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send…
eDesk makes it really easy for you to consult all your previous payments and download your invoices. This help file will guide you through…
Using the eDesk API will allow you to connect your own system(s) directly with eDesk and perform actions automatically. This help file will…
The company details section allows you to customize and optimize eDesk to meet the needs of your company and users. This help file will guide…
Sometimes it can happen that payment cannot be taken for your monthly/annual subscription and as a result, the service might get interrupted. This…
All of your eDesk teammates have a user role associated with their account, giving them access to different tools in eDesk. It’s easy to…
Using as many Message Rules as possible will ensure that your customer interactions will always be handled by the right team members. It will…
Smart Tools are eDesk’s most powerful features. They enable you to create smart workflows, route tickets and automatically reply to repetitive…
Company Settings allow you to optimize eDesk to meet the needs of your company and users. This help file will guide you through all the Company…
