Smart Inbox

The Smart Inbox (video)

The 5 step guide to setting up your eDesk Mailbox

AI Assist features (with Profiles)

I've been added to an eDesk account. What do I do next?

Respond faster with Snippets

Reduce spam and system messages in your Mailbox

Responding to your customer

Search and Filters

Customizing the display in your eDesk Mailbox

Trialling eDesk? All your questions answered!

Chat Insights (including chatbots)

Intro to the Mailbox - Smart Inbox (video)

Spotlight on Smart Tools (video)

Webinar: Supercharge your customer service with the eDesk 3.0 (video)