Intro to the Mailbox - Smart Inbox (video)

The Smart Inbox (video)

Smart Inbox

Intro to the Mailbox - Overview (video)

Spotlight on the Mailbox View (video)

How to filter incoming emails

Exploring the ticket view

The eDesk Smart Tools

Spotlight on Smart Tools (video)

Webinar: Supercharge your customer service with the eDesk 3.0 (video)

Introducing AI Smart Reply (with Profiles)

Introducing AI Smart Reply: your Support team’s new best friend!

Using Profiles to set up AI personalities for your Chatbots and Smart reply

Snoozing tickets

AI Assist features