Intro to the Mailbox - Smart Inbox (video)

The Smart Inbox (video)

Smart Inbox

Intro to the Mailbox - Overview (video)

Spotlight on the Mailbox View (video)

How to filter incoming emails

Your eDesk Black Friday Toolkit: Features to Help You Crush the Rush

Identifying content gaps easily with your AI Agent gap report

The eDesk Smart Tools

Spotlight on Smart Tools (video)

Introducing AI Smart Reply (with Profiles)

Webinar: Supercharge your customer service with the eDesk 3.0 (video)

Introducing AI Smart Reply: your Support team’s new best friend!

Using Profiles to set up AI personalities for your Chatbots and Smart reply

Snoozing tickets