Smart Inbox

The Smart Inbox (video)

The 5 step guide to setting up your eDesk Mailbox

AI Assist features (with Profiles)

Reduce spam and system messages in your Mailbox

Search and Filters

Customizing the display in your eDesk Mailbox

I've been added to an eDesk account. What do I do next?

Responding to your customer

Respond faster with Snippets

Chat Insights (including chatbots)

Intro to the Mailbox - Smart Inbox (video)

The eDesk Smart Tools

Spotlight on Smart Tools (video)

Webinar: Supercharge your customer service with the eDesk 3.0 (video)