Exploring the ticket view

Adding Notes on Aircall

How to add Order Notes and Returns Info

Adding an internal note

Leaving Internal Notes (video)

Using Custom Fields in eDesk

Connecting Linnworks with eDesk

Automating your Amazon Invoicing

Product Demo: Benefits of using an eCommerce Help Desk (video)

Product Demo: eDesk simplifies eCommerce Customer Support (video)

Building a powerful collaborative workspace! (video)