Create ready-to-go templates to help your teams deliver expert customer support in record time! eDesk can also autorespond to customer messages…
Help your Support Agents deliver an even better customer experience with eDesk’s Chat add-on.
View ticket stats within the Mailbox Dashboard of eDesk Here you will find the definition of some available statistics Overview Tickets
View and download account data with the Enterprise Reports suite System, Channel and User Reports You will find a selection of reports…
Use internal notes and @mentions to collaborate with your teammates The internal notes feature is a great way to leave handy notes on customer…
Using eDesk, you can automatically generate invoices and credit notes for your customers using the Amazon VAT Calculation Service. These can…
Help your teams respond to customers quickly, by creating ready-to-go templates that they can select and send.
