eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
In this video, we will talk about the Mailbox View in eDesk, which gathers all your messages from all your connected channels into one consolidated…
Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
eDesk's powerful Mailbox gathers all your customer's interactions across all the different platforms into one single inbox.
In this video, we will talk about the Mailbox View and the AI responses in eDesk, which help you accelerate your response time!
In this video, we will talk about the Smart Inbox in eDesk, which gathers tickets into out-of-the-box intelligent categories.
In this video, we will talk about Auto-Reply Templates, which will help you deliver the best customer service even when out of the office.
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
This support article will guide you on the next steps that are required to set up your eBay mailbox so you'll be able to send and receive messages…
Welcome to eDesk, the future of eCommerce Customer Support! This help file will guide new eDesk users through the Mailbox and help them…
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
In this video, we will demonstrate how you can easily link your BigCommerce account to eDesk.
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
