eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
We encourage you to use snippets in your replies to customers to save time whilst sending professional and thorough responses!
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
For the majority of use cases, connecting your Gmail to eDesk can be done using the Gmail API. To find out how to connect via the Gmail API,…
Connecting Gmail to eDesk couldn't be easier. Once set up, all emails sent to your Gmail inbox will appear in eDesk, allowing you to manage…
Connecting your Outlook account to eDesk is quick and simple using the Microsoft API. This guide walks you through the setup process.
A Support email address is the main point of contact for any customer purchasing from you. Connecting your Support Email will allow all…
Klaviyo is a cloud-based email and marketing automation platform used by eCommerce businesses to deliver personalised campaigns and manage customer…
AI Assist is a suite of tools in the Mailbox designed to help agents respond faster and more accurately with the help of AI. The 7 features…
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees. This help file will guide…
