The Smart Inbox (video)

AI Insights: See how AI is working for you

Intro to the Mailbox - Smart Inbox (video)

Spotlight on the eDesk Insights (video)

Chats Insights

Agent Insights

Tickets Insights

Spotlight on the Mailbox View (video)

Spotlight on Smart Tools (video)

Spotlight on Auto-Reply Templates (video)

Spotlight on the Ticket View (video)

Spotlight on Manual Usage Templates (video)

Chat Insights (including chatbots)