In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
Want to build good relationships with your customers? Show them that you know them by checking eDesk's Customer View. This view combined…
We’ve redesigned the xSellco Insights mobile app, giving it a new look and feel, as well as a new name - eDesk Insights. This help file…
In this video, we will talk about Smart Tools, which is the most powerful feature of eDesk.
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
In this video, we will talk about the Mailbox View in eDesk, which gathers all your messages from all your connected channels into one consolidated…
We encourage you to use snippets in your replies to customers to save time whilst sending professional and thorough responses!
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
The Insights section in eDesk allows you to consult stats and data so you can have a better understanding of how your team, products, and entire…
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
Watch this video and find out how you and your Team can save time with eDesk through automation!
eDesk gives you unique insights into the customer care you provide across your entire customer base. Our Report Extracts feature enables you…
