Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
eDesk's powerful Mailbox gathers all your customer's interactions across all the different platforms into one single inbox.
Welcome to eDesk, the future of eCommerce Customer Support! This help file will guide new eDesk users through the Mailbox and help them…
In this video, we will talk about the Mailbox View in eDesk, which gathers all your messages from all your connected channels into one consolidated…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
This support article will guide you on the next steps that are required to set up your eBay mailbox so you'll be able to send and receive messages…
Your business has chosen eDesk for their eCommerce Helpdesk, and an Admin user within your business has sent you an email that invites you…
The eDesk Mailbox is highly configurable and easy to set up to suit your requirements. This help file will guide you through the different…
Support teams often opt for a centralized inbox to deal with customers because it's easy to set up and gathers communications into one place.…
In this video, we will talk about the Mailbox View and the AI responses in eDesk, which help you accelerate your response time!
If you started your eDesk trial via Repricer, your eDesk trial account is already connected to your Amazon channel - this means that all your…
This support article will guide you on the next steps that are required to set up your Amazon mailbox so you'll be able to send and receive messages…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. Before…
eDesk's revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your…
