Watch this video and find out how you and your Team can save time with eDesk through automation!
In this video, we will talk about Smart Tools, which is the most powerful feature of eDesk.
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
In this video, we will talk about the Manual Usage Templates in eDesk, which helps agents save time and deliver an excellent customer experience.
In this video, we will talk about the Templates in eDesk and how you can use them to reply quicker to customers!
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
eDesk's powerful Message Rules allow you to ensure your customer interactions will always be handled by the right team members. It will also…
Create ready-to-go templates to help your teams deliver expert customer support in record time! eDesk can also auto-respond to customer messages…
Smart tools are eDesk’s most powerful features. They enable you to create smart workflows, route tickets and automatically reply to repetitive…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Support teams often opt for a centralized inbox to deal with customers because it's easy to set up and gathers communications into one place.…
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
Whether you’re a small start-up or a large corporation, eDesk offers flexible plans tailored to your business needs, helping you scale and…
