eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
eCommerce has accelerated massively over the last year. As shopping habits have been forced online, new habits have formed, and this trend shows…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
Welcome to the world of eDesk news! We are delighted to introduce you to our dedicated platform for staying up to date with all the latest feature…
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
Customer support in one place, not all over the place! Get started with eDesk now!
eDesk Talk enables you to support customers that prefer to get help via a phonecall. And if you're not available when they ring, you can set…
Watch this video and find out how easy it is to build a powerful collaborative workspace in eDesk!
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
Welcome to eDesk, the future of eCommerce Customer Support! This help file will guide new eDesk users through the Mailbox and help them…
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
