Welcome to the world of eDesk news! We are delighted to introduce you to our dedicated platform for staying up to date with all the latest feature…
eCommerce has accelerated massively over the last year. As shopping habits have been forced online, new habits have formed, and this trend shows…
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
eDesk's powerful AI (Artificial Intelligence) allows you to accelerate your response time by providing one-click AI-powered responses that are…
Webinar: eDesk 101 Get to know your Customer Success Manager and your new tool in our live webinar. You’ll be guided through eDesk by…
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!