Webinar: eDesk 101

Get to know your Customer Success Manager and your new tool in our live webinar. You’ll be guided through eDesk by product experts to ensure:

  • You learn how to use Message Rules.
  • You set up impactful Templates.
  • You understand and implement your Mailbox settings.
  • and get to know your Smart Inbox.


Webinar: eDesk Feedback 101

Get to know your Customer Success Manager and your new tool in our live webinar. You’ll be guided through eDesk by product experts to ensure:

  • You use Feedback rules and messages that are compliant with Amazon's guidelines.
  • You improve your Feedback message with snippets.
  • You troubleshoot with the Feedback Checker.
  • You learn how to use Feedback directly from an eDesk ticket.


(EN version)


(IT version)