AI Assist features

AI Assist features (with Profiles)

Introducing AI Smart Reply: your Support team’s new best friend!

Connecting Shippingbo with eDesk

Connecting Kaufland with eDesk

Chat Insights (including chatbots)

Spotlight on the Mailbox View (video)

eDesk Mailbox tour

Setting up your Mailbox for success! (video)

Intro to the Mailbox - Overview (video)

Configuring your eDesk Mailbox

Customizing the display in your eDesk Mailbox

Intro to the Mailbox - Ticket View (video)

The 5 step guide to setting up your eDesk Mailbox

Reduce spam and system messages in your Mailbox