Spotlight on the eDesk Insights (video)

AI Insights: See how AI is working for you

Chat Insights (including chatbots)

Agent Insights

Chats Insights

Mentioning Agents (video)

Tickets Insights

Hiding irrelevant CSAT feedback in your Insights

eDesk Customer View: Get full insights into your customers

The Live dashboard: A real-time view of your account

Your chatbot's up and running! Now monitor and manage it

Automate your Report extracts

Feedback Dashboard