The eDesk Mailbox is highly configurable and it's super easy to set it up to suit your requirement. This help file will guide you through…
Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
Is your Mailbox filling up with unnecessary spam or system messages from your marketplaces? This help file will show you how to display only…
eDesk's powerful Mailbox gathers all your customer's interactions across all the different platforms into one single inbox.
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
eDesk's revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your…
In this video, we will talk about the Mailbox View in eDesk, which gathers all your messages from all your connected channels into one consolidated…
In this video, we will talk about the Mailbox View and the AI responses in eDesk, which help you accelerate your response time!
Did you know that you can customize the information that's shown in your Mailbox, and also control the way information is displayed? This…
Welcome to eDesk, the future of eCommerce Customer Support!
Instead of having customer communication all over the place - customer messages scattered across separate inboxes and message centers, without…
Support teams often opt for a centralized inbox to deal with customers because it's easy to set up and gathers communications into one place.…
So you’ve mastered the art of price management and now you’re ready to ramp up customer support capabilities? We like your style! If you…
Etsy is a global online marketplace, where people come together to make, sell, buy and collect unique items. By connecting your Etsy account…
The Feedback Rule Checker is a powerful tool within eDesk that will help you understand why your order matched in the Scheduled to Send, No…
