In this video, we will talk about the Mailbox View in eDesk, which gathers all your messages from all your connected channels into one consolidated…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
eDesk's powerful Mailbox gathers all your customer's interactions across all the different platforms into one single inbox.
Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
Welcome to eDesk, the future of eCommerce Customer Support! The eDesk Mailbox is where you'll view, organize, and respond to messages that arrive…
In this video, we will talk about the Mailbox View and the AI responses in eDesk, which help you accelerate your response time!
The eDesk Mailbox is highly customizable, allowing you to tailor it to your specific requirements. Any changes you make will only apply to…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. Before…
Did you know that you can customize the information that's shown in your Mailbox and also control the way information is displayed? This…
This support article will guide you on the next steps that are required to set up your eBay mailbox so you'll be able to send and receive messages…
If you started your eDesk trial via Repricer, your eDesk trial account is already connected to your Amazon channel - this means that all your…
This support article will guide you on the next steps that are required to set up your Amazon mailbox so you'll be able to send and receive messages…
eDesk's revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your…
Your business has chosen eDesk for their eCommerce Helpdesk, and an Admin user within your business has sent you an email that invites you…
