View ticket stats within the Mailbox Dashboard of eDesk Here you will find the definition of some available statistics Overview Tickets
Welcome to eDesk, the future of eCommerce customer support. This is a quick guide to new eDesk customers familiarise themselves with the mailbox,…
Instead of having customer communication all over the place - customer messages scattered across separate inboxes and message centers, without…
Create, manage, and assign roles to help give your team access to the tools they need and to keep your workspace secure. All of your eDesk…
Find out what each role permission enables in eDesk so that you can give your teammates the right permissions for their jobs. Before you…
Channelengine.com is a marketplace integration solution that supports over 150 marketplaces and 3rd party sales channels. Connecting ChannelEngine…
Restrict agent’s permissions when dealing with eBay cases. Before you start You'll need an eDesk account. To find out how to create…
Woocommerce is a popular ecommerce platform allowing you to create an online store and sell products. We understand the importance of delivering…
Is your Mailbox filling up with unnecessary spam or system messages from your marketplaces? This help file will show you how to display only…
As we continuously look to improve the customer's experience using our product, the Mailbox View in eDesk has been redesigned into a new version…
Etsy is a global online marketplace, where people come together to make, sell, buy and collect unique items.. We understand the importance of…
The Feedback Rule Checker is a powerful tool within eDesk that will help you understand why your order matched in the Scheduled to Send, No…
Respond to your customer's messages with one click - it couldn't be easier! Before you start Quick Reply responses are available…
