Connecting Gmail to eDesk couldn't be easier. Once set up, all emails sent to your Gmail inbox will appear in eDesk, allowing you to manage…
For the majority of use cases, connecting your Gmail to eDesk can be done using the Gmail API. To find out how to connect via the Gmail API,…
A Support email address is the main point of contact for any customer purchasing from you. Connecting your Support Email will allow all…
eDesk's powerful Mailbox gathers all your customer's interactions across all the different platforms into one single inbox.
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. Before…
If you do not want all your incoming emails to appear in eDesk you can set up filters from within your email client (Gmail, Outlook, Yahoo etc.). Before…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
If your Gmail email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…
Watch this video and find out all the best practices to set up your eDesk Mailbox for success!
In this video, we will talk about the Mailbox View in eDesk, which gathers all your messages from all your connected channels into one consolidated…
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. This…
