eDesk’s Live Chat enables you to add a Whatsapp click-to-chat widget to your website so visitors can start a conversation with your business…
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
Customers love love love the instant results they get when you provide real-time support through Live Chat. eDesk’s Live Chat is simple to…
We know how important it is to keep the communication lines open with your customers. That's why our Live Chat displays a Contact Form if your…
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
Engage with your customers on your Shopify store using eDesk’s Live Chat. Setting it up is easy, quick, and customizable to suit your business…
The Insights section in eDesk allows you to consult stats and data so you can have a better understanding of how your team, products, and entire…
This help file will guide you through what actions to take if you are having issues with the Live Chat or Widgets in eDesk. Before you…
Take your customer care to the next level with eDesk’s Live Chat! It’s quick to set up and customers love the real-time support you can provide. This…
Proactive Chat allows the user to trigger a pop-up on the website based on 3 conditions with the aim of stimulating engagement with their customer. For…
Insights provides information on the customer service you deliver through eDesk to give you a better understanding of how your team, products,…
