Summaries are the ultimate solution for effortlessly understanding your customer's incoming queries. They take the burden off your shoulders…
Profiles allows you to assign a specific tone of voice, level of detail, and a training library to a dedicated Profile, which you can then assign…
Customers love love love the instant results they get when you provide real-time support through Live Chat. eDesk’s Live Chat is simple to…
We know how important it is to keep the communication lines open with your customers. That's why our Live Chat displays a Contact Form if your…
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
Engage with your customers on your Shopify store using eDesk’s Live Chat. Setting it up is easy, quick, and customizable to suit your business…
Take your customer care to the next level with Live Chat! It’s quick to set up and customers love the real-time support you can provide. This…
eDesk’s Live Chat enables you to add a Whatsapp click-to-chat widget to your website so visitors can start a conversation with your business…
