By including a signature at the bottom of the messages you send to your customers, you'll give your customers a more personal experience and…
In this video, we will demonstrate how you can easily link your BigCommerce account to eDesk.
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
In this video, we will demonstrate how you can easily link your Aircall account to eDesk.
Did you know that you can fine-tune how eDesk manages your eBay messages? eDesk provides a set of eBay channel settings that enable you to customize…
Channelengine.com is a marketplace solution that supports over 250 marketplaces and 3rd party sales channels. Connecting ChannelEngine to eDesk allows you…
ChannelAdvisor is a multichannel e-Commerce platform that supports over 300 channels, most of which are popular online marketplaces. Connecting…
In this video, we will demonstrate how you can easily link your eBay account to eDesk.
To start using eDesk Feedback, you need to link your marketplace accounts. If you are logging into eDesk Feedback for the first time, we have…
Set up CSAT to request feedback from customers after their support ticket has been resolved. Once a ticket has been resolved by an Agent, a message…
This support article will guide you on the next steps that are required to set up your eBay mailbox so you'll be able to send and receive messages…
Engage your website visitors with a smooth chat experience using eDesk Live Chat. This help file will guide you through the Widget Settings…
Message Rules in eDesk tell the inbox to automatically perform actions such as tagging and routing messages based on the conditions you decide.…
Take your customer care to the next level with eDesk’s Live Chat! It’s quick to set up and customers love the real-time support you can provide. This…
