By including a signature at the bottom of the messages you send to your customers, you'll give your customers a more personal experience and…
In this video, we will demonstrate how you can easily link your BigCommerce account to eDesk.
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
In this video, we will demonstrate how you can easily link your Amazon account to eDesk.
Channelengine.com is a marketplace solution that supports over 250 marketplaces and 3rd party sales channels. Connecting ChannelEngine to eDesk allows you…
In this video, we will demonstrate how you can easily link your Aircall account to eDesk.
Did you know that you can fine-tune how eDesk manages your eBay messages? eDesk provides a set of eBay channel settings that enable you to customize…
ChannelAdvisor is a multichannel e-Commerce platform that supports over 300 channels, most of which are popular online marketplaces. Connecting…
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
In this video, we will demonstrate how you can easily link your eBay account to eDesk.
To start using eDesk Feedback, you need to link your marketplace accounts. If you are logging into eDesk Feedback for the first time, we have…
Rather than having customer messages spread across different inboxes and message centres without easy access to order information, eDesk Mailbox…
Stay on top of invoicing and save time by creating templates that you can use to automatically generate invoices for your order-related tickets. Invoice…
Set up CSAT to request feedback from customers after their support ticket has been resolved. Once a ticket has been resolved by an Agent, a message…
This support article will guide you on the next steps that are required to set up your eBay mailbox so you'll be able to send and receive messages…
