Agent Assist is a feature of our AI Assist suite of tools. The Agent Assist feature allows you to map your templates to different AI Classifications…
Help your Support team respond to your customer's messages with one click - it couldn't be easier! Before you start Agent Assist is…
AI Assist is our suite of AI features for messaging. It includes a Content hub, Instructions, AI Smart Reply, AI Agent Assist, AI Summaries, Composer and AI…
Smart Reply is an AI tool that helps agents respond faster and more accurately, improving response times and customer satisfaction with instant,…
eDesk offers two powerful AI options that can be used together or individually to maximize efficiency in your account. You can choose to use…
eDesk offers two AI solutions to enhance your customer support: AI Assist, which works in your Mailbox, and the Chatbot, which operates on your…
AI Translation enables your business to expand into new countries without mastering or even knowing the language - allowing you to gain your…
eDesk's range of AI features are designed to help you deliver fast and exceptional customer support to your entire customer base. Our intelligent…
Accelerate your response time by creating your own one-click AI-powered responses using customized AI Templates and the Sparkle icon. This…
AI instructions allow users to define how the AI functions within Ava, your AI-powered chatbot, and Smart Reply, allowing for more control over…
Discover the AI classifications and learn how they can enhance your support experience by providing personalized and accurate responses to customer…
Summaries are the ultimate solution for effortlessly understanding your customer's incoming queries. They take the burden off your shoulders…
Create ready-to-go templates to help your teams deliver expert customer support in record time! eDesk can also auto-respond to customer messages…
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
eDesk's AI chatbots are simple to create and set up quickly. They'll soon be hard at work helping your customers and freeing up time for your…
