eCommerce has accelerated massively over the last year. As shopping habits have been forced online, new habits have formed, and this trend shows…
In this video, we will talk about the Smart Inbox in eDesk, which gathers tickets into out-of-the-box intelligent categories.
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
In this video, we will talk about Smart Tools, which is the most powerful feature of eDesk.
eDesk's revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your…
One of the problems customers face as they begin to use eDesk is managing the large number of messages that can come in from various channels.
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
We’ve redesigned the xSellco Insights mobile app, giving it a new look and feel, as well as a new name - eDesk Insights. This help file…
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
eDesk's powerful Mailbox gathers all your customer's interactions across all the different platforms into one single inbox.
In this video, we will talk about the Mailbox View in eDesk, which gathers all your messages from all your connected channels into one consolidated…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
