Add Channel: Amazon (video)

Connecting Shippingbo with eDesk

Connecting Kaufland with eDesk

Migrating from 360dialog WhatsApp Integration to the new WhatsApp Integration

Introducing AI Smart Reply: your Support team’s new best friend!

AI Assist features (with Profiles)

AI Assist features

Chat Insights (including chatbots)

Add Channel: Shopify (video)

Add Channel: eBay (video)

Add Channel: BigCommerce (video)

The eDesk Onboarding Guide

Add Channel: Aircall (video)

Requesting Amazon reviews

Reviewing Amazon MWS Permissions