In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
eDesk's powerful Message Rules allow you to ensure your customer interactions will always be handled by the right team members. It will also…
Using as many Message Rules as possible will ensure that your customer interactions will always be handled by the right team members. It will…
Creating and customizing Feedback Rules allows you to request feedback and reviews from your buyers. This help file will guide you through…
In this video, we will talk about Auto-Reply Templates, which will help you deliver the best customer service even when out of the office.
This help file will guide you through all the recent changes required to remain compliant with Amazon. If you're not sure about ALL the guidelines…
In this video, we will talk about Smart Tools, which is the most powerful feature of eDesk.
Your Training Content is basically the library where your AI learns the information it needs to provide accurate and relevant responses. You…
This help file will guide you through what actions to take if your Message Rules are not working in eDesk. Before you start You…
Use eDesk's Message Rules to automate ticket management, giving your team more time to deliver 5 star customer support. This help file provides…
Message Rules in eDesk tell the inbox to automatically perform actions such as tagging and routing messages based on the conditions you decide.…
eCommerce has accelerated massively over the last year. As shopping habits have been forced online, new habits have formed, and this trend shows…
Rule Only Templates let you automatically respond to repetitive customer queries using Message Rules. Rule Only Templates
Sit back and let eDesk's Feedback feature automatically gather feedback from your eBay customers. All you have to do is set it up. We'll show…
Sit back and let eDesk's Feedback feature automatically gather feedback from your Amazon customers. All you have to do is set it up. We'll…
