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Add Channel: Amazon (video)

In this video, we will demonstrate how you can easily link your Amazon account to eDesk.  

Add Channel: Shopify (video)

In this video, we will demonstrate how you can easily link your Shopify account to eDesk.  

Demo Video: Never heard of eDesk? Start here!

In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.  

The eDesk Onboarding Guide

Customer support in one place, not all over the place! Get started with eDesk now!

Introduction to eDesk's chatbot

Lighten the load on your support team by welcoming eDesk's AI chatbot into the team! eDesk makes it super easy to set up your Chatbots and we…

Building Training Content

Your Training Content is basically the library where your AI learns the information it needs to provide accurate and relevant responses. You…

Your chatbot's up and running! Now monitor and manage it

Congratulations! Your eDesk chatbot is now providing round-the-clock support to customers and buying time for your Care team to help with those…

Building Training Content (when you have Profiles)

Training Content is basically the library where your AI learns the information it needs to provide accurate and relevant responses. You can…

Creating a chatbot using our Chatbot template

eDesk's AI Chatbot template lets you quickly create a comprehensive, fully functional Chatbot in just a few clicks. It will soon be hard at…

Creating and editing chatbots

eDesk's Chatbots are simple to create and set up quickly. They'll soon be hard at work helping your customers and freeing up time for your busy…

Add Channel: eBay (video)

In this video, we will demonstrate how you can easily link your eBay account to eDesk.  

Add Channel: BigCommerce (video)

In this video, we will demonstrate how you can easily link your BigCommerce account to eDesk.  

Connecting WhatsApp with eDesk - Regular Onboarding

Integrating WhatsApp with eDesk can revolutionize the way your team handles support. By having two way communication via WhatsApp with your customers,…

Requesting Amazon reviews

The Amazon integration for eDesk's Feedback allows you to request feedback for the orders you received from Amazon customers. This help file…

Add Channel: Aircall (video)

In this video, we will demonstrate how you can easily link your Aircall account to eDesk.

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