This help file will guide you through what actions to take if your messages are not displaying properly in eDesk. Before you start You…
This help file will guide you through what actions to take if your Message Rules are not working in eDesk. Before you start You…
This help file will guide you through what actions to take if your replies are not sending in eDesk. Before you start You need…
This help file will guide you through what actions to take if you can't access certain screens in eDesk. Before you start You…
This help file will guide you through what actions to take if your tickets aren't imported in eDesk. Before you start You need…
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
If you use a contact form on your website or webstore, maybe you noticed that the system messages are imported in eDesk without the customer's…
This help file will guide you through what actions to take if you have issues with Social Media in eDesk. Before you start You…
This help file will guide you through what actions to take if your tickets are changing status automatically in your eDesk mailbox. Before…
If your Outlook email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…
If your Yahoo email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…
This help file will guide you through what actions to take if you receive a Channel Connection Failed error in eDesk. Before you start You…
If your Gmail email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…
eDesk connects to eBay through eBay's API. As a verified eBay partner, we will only have secure access to limited information. Because we…
You've heard a lot of chatter about how eDesk makes life super easy for online sellers, and now you've decided to see what all the fuss is about!…