More buyers than ever use Instagram to contact brands with pre and post-sales queries. eDesk now imports DMs and mentions directly from Instagram…
This help file will guide you through what actions to take if you have issues with Social Media in eDesk. Before you start You…
eDesk integrates with a wide range of different marketplaces, webstores, support email & comms, social media, automation & management, tracking…
In this video, we will demonstrate how you can easily link your Shopify account to eDesk.
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
TikTok Shop is a marketplace that allows sellers to use personalized storefronts, manage inventory efficiently, and engage with customers through…
Facebook is a popular way for customers to contact brands with pre and post-sales queries. Connecting your Facebook Business Page will allow…
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
Etsy is a global online marketplace, where people come together to make, sell, buy and collect unique items. By connecting your Etsy account…
Welcome to eDesk, the future of eCommerce Customer Support! This help file will guide new eDesk users through the Mailbox and help them…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
Smart Reply is an AI tool that helps agents respond faster and more accurately, improving response times and customer satisfaction with instant,…
eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
Connecting Gmail to eDesk couldn't be easier. In this guide, we'll show you how to connect your Gmail account in eDesk - in less than 10 seconds! Before…
Marjane opened Morocco’s first hypermarket in 1990 in Bouregreg Rabat-Salé. Over 30 years, it has expanded to 130 stores across 30 cities,…
