More buyers than ever use Instagram to contact brands with pre and post-sales queries. eDesk now imports DMs and mentions directly from Instagram…
This help file will guide you through what actions to take if you have issues with Social Media in eDesk. Before you start You…
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
eDesk integrates with a wide range of different marketplaces, webstores, support email & comms, social media, automation & management, tracking…
Twitter is a popular way for customers to contact brands with pre and post-sales queries. Connecting your Twitter Page will allow all…
This help file will guide you through what actions to take if your replies are not sending in eDesk. Before you start You need…
Facebook is a popular way for customers to contact brands with pre and post-sales queries. Connecting your Facebook Business Page will allow…