There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. Before…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. In…
A Support email address is the main point of contact for any customer purchasing from you. Connecting your Support Email will allow all…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. This…
Email forwarding will allow you to automatically forward emails from your support email address to your eDesk account. This help file will…
If your Gmail email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
Webinar: eDesk 101 Get to know your Customer Success Manager and your new tool in our live webinar. You’ll be guided through eDesk by…
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
If your Yahoo email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…
Welcome to eDesk, the future of eCommerce Customer Support! This help file will guide new eDesk users through the Mailbox and help them…
eDesk's powerful Mailbox gathers all your customer's interactions across all the different platforms into one single inbox.