There are a variety of ways to set up a From email address in eDesk. If you want to use an email address that isn’t provided by eDesk, then…
Whether you've forgotten the email address you registered your account with or you just want to change it, don't worry. It's a very simple…
Email forwarding will allow you to automatically forward emails from your support email address to your eDesk account. This help file will…
BigCommerce is a popular e-commerce platform allowing you to create an online store and sell products. We understand the importance of delivering…
If you do not want all your incoming emails to appear in eDesk you can set up filters from within your email client (Gmail, Outlook, Yahoo etc.). Before…
Create tickets in eDesk to deliver proactive support to your customers, and keep all your correspondence together by sending external emails…
A Support email address is the main point of contact for any customer purchasing from you. Connecting your Support Email will allow all…
For peace of mind, eDesk enables you to check how your Feedback requests appear to your customers. This help file will guide you through previewing…
Etsy is a global online marketplace, where people come together to make, sell, buy and collect unique items. By connecting your Etsy account…
Use these Manual Usage templates to respond to your customer's most frequently asked questions, and deliver a super-fast, five-star customer…
This help file is a practical and easy-to-use guide to common terms used in the e-commerce industry and that you might come across when using…
The Shopify integration for eDesk's Feedback allows you to request feedback for the orders you received from your Shopify customers. This…
The WooCommerce integration for eDesk's Feedback allows you to request feedback for the orders you received from your WooCommerce customers. This…
The Google Reviews integration allows you to request Google reviews based on the orders you received from your marketplaces and webstores. This…
Wix Is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without either…
