Linnworks is an Inventory Management software that helps e-commerce sellers grow their business. eDesk’s Linnworks app allows you to view…
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
In this webinar, our Customer Success Team will demonstrate how online sellers use Message Rules in eDesk.
Kaufland (formerly Real.de) is one of the biggest and fastest growing open marketplace in Germany, offering an extensive sales channel and covering…
Aftership is a Tracking Solution for eCommerce Businesses that provide effortless tracking and proactive delivery updates. Connecting your…
When navigating through your eDesk account, the search and filters option will enable you to find exactly the tickets you're looking for. This…
TikTok Shop is a marketplace that allows sellers to use personalized storefronts, manage inventory efficiently, and engage with customers through…
This help file will guide you through what actions to take if you have issues with Social Media in eDesk. Before you start You…
This condition node allows you to create more dynamic and responsive chat flows by setting up IF statements within your flows. The node states…
Nodes are the actions that make up the flows in your chatbot. Examples of nodes are 'Send message to customer' or 'Transfer to agent'. Some chatbot…
ShipStation is a web-based order and delivery management software for the UK. Connecting your Shipstation account will allow the tracking…
Veeqo is a Tracking Solution for eCommerce Businesses that provide effortless tracking and proactive delivery updates. Connecting your…
eDesk integrates with a wide range of different marketplaces, webstores, support email & comms, social media, automation & management, tracking…
Shippingbo is an ecommerce logistics solution : multi-channel, multi-warehouses and multi-carriers solutions. It is composed of three features…