Wix Is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without either…
Wix is a cloud-based website builder that includes web hosting and design services. It makes it easy for users to build their site without having…
The revolutionary new Smart Inbox leverages eDesk's rich order data to automatically group and prioritize all incoming tickets, so your team…
Welcome to eDesk, the future of eCommerce Customer Support! This help file will guide new eDesk users through the Mailbox and help them…
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
eDesk integrates with a wide range of different marketplaces, webstores, support email & comms, social media, automation & management, tracking…
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
eDesk’s Auto-translation tool allows you to go global and support your customers in over 100 languages. This help file will explain how…
eDesk brings all your customer queries into one place, with related order details and conversation history. We understand the importance…
Use Snippets in your customer responses to deliver fast, personal and consistent customer care. This help file will guide you through creating…
eCommerce has accelerated massively over the last year. As shopping habits have been forced online, new habits have formed, and this trend shows…
Marjane opened Morocco’s first hypermarket in 1990 in Bouregreg Rabat-Salé. Over 30 years, it has expanded to 130 stores across 30 cities,…
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
Cdiscount is a major marketplace in France with 23 million unique visitors to the site every month and with 10.2 million unique users. Connecting…
Smart Reply is an AI tool that helps agents respond faster and more accurately, improving response times and customer satisfaction with instant,…
