Tickets have different statuses through their journey from new to resolved, each helping you to keep your mailbox organized. There are multiple…
We understand that you may want to change the ticket status manually because you know further action will be required to solve the ticket later…
This help file will guide you through what actions to take if your tickets are changing status automatically in your eDesk mailbox. Before…
eDesk Talk is a simple phone solution for small support teams to enable them to provide call support to their customers without having to invest…
