Replying in Bulk (video)

Responding with Snippets (video)

Intro to Snippets (video)

Updating tickets in bulk

Responding with Templates (video)

Spotlight on the Templates (video)

Spotlight on the Mailbox View (video)

Add Channel: Amazon (video)

Add Channel: eBay (video)

Add Channel: BigCommerce (video)

Add Channel: Shopify (video)

The Smart Inbox (video)

Inviting Users (video)

Resolving Tickets (video)

Spotlight on Smart Tools (video)