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Connecting Cdiscount with eDesk

Cdiscount is a major marketplace in France with 23 million unique visitors to the site every month and with 10.2 million unique users. Connecting…

Connecting StoreFeeder with eDesk

StoreFeeder is one of the most powerful and popular multi-channel ecommerce software solutions. It takes care of your listings, orders, inventory,…

Connecting Brightpearl with eDesk

Brightpearl is the number one Retail Operating System for e-commerce, multichannel retail brands and wholesalers. Connecting your Brightpearl…

How to generate a token for the eDesk API

eDesk's API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send or…

Connecting Linnworks with eDesk

Linnworks is an Inventory Management software that helps e-commerce sellers grow their business.  eDesk’s Linnworks app allows you to view…

The eDesk App Store

eDesk integrates with a wide range of different marketplaces, webstores, support email & comms, social media, automation & management, tracking…

Connecting ShipStation with eDesk

ShipStation is a web-based order and delivery management software for the UK.  Connecting your Shipstation account will allow the tracking…

Setting up your WhatsApp templates in eDesk

WhatsApp requires that you use a pre-approved template to reply to customers if more than 24 hours has elapsed since they last contacted your…

Connecting ChannelAdvisor with eDesk

ChannelAdvisor is a multichannel e-Commerce platform that supports over 300 channels, most of which are popular online marketplaces.  Connecting…

Connect your Amazon Mailbox with eDesk (Repricer.com customers only)

So you’ve mastered the art of price management and now you’re ready to ramp up customer support capabilities? We like your style! If you…

Common uses of Message Rules

Use eDesk's Message Rules to automate ticket management, giving your team more time to deliver 5 star customer support.  This help file provides…

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