Role permissions
Assigning tickets in eDesk
Updating tickets in bulk
Managing your team’s permissions using roles
The Live dashboard: A real-time view of your account
Mark Waiting tickets as Resolved after a certain amount of time
Chats Insights
Agent Insights
Your eDesk Black Friday Toolkit: Features to Help You Crush the Rush
The eDesk App Store
Connecting Brightpearl with eDesk
Connecting StoreFeeder with eDesk
Connecting Yahoo to eDesk
How the new Octopia API will affect your current Cdiscount integration
Speak with one of our agents or email us.