Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
Customer support in one place, not all over the place! Get started with eDesk now!
eDesk's powerful Ticket View allow you to consult all your order and customer information directly on your tickets, at one glance!
In this video, we will talk about eDesk Insights! We’ve given eDesk Dashboards a new layout and a new name to go with it.
Replying to your customers using powerful Templates will help your teams deliver expert customer support in record time!
eDesk is the only customer support help desk built exclusively for eCommerce. It makes it super easy for customers to get in touch across all…
In this video, we will talk about the Ticket View in eDesk, which helps agents supercharge their customer service replies.
In this video, we will demonstrate how online sellers use eDesk and its wide range of powerful features.
Welcome to the world of eDesk news! We are delighted to introduce you to our dedicated platform for staying up to date with all the latest feature…
Turn every online sale or great customer interaction into a review request! Get started with eDesk Feedback now!
eDesk's powerful Message Rules allow you to ensure your customer interactions will always be handled by the right team members. It will also…
What differentiates eDesk from any other help desk is that it's built exclusively for eCommerce.
Welcome to eDesk, the future of eCommerce Customer Support! This help file will guide new eDesk users through the Mailbox and help them…
eDesk will help you improve your team's collaboration by creating user accounts for each one of your employees.
Use Snippets in your customer responses to deliver fast, personal and consistent customer care. This help file will guide you through creating…
