Customers love love love the instant results they get when you provide real-time support through Live Chat. eDesk’s Live Chat is simple to…
To make it easier for you to differentiate between chat interactions, eDesk Chat notifications come in two sounds: one for new conversations…
Lighten the load on your support team by welcoming eDesk's AI chatbot, powered by Ava, into the team! eDesk makes it super easy to set up your…
Insights provides information on the customer service you deliver through eDesk to give you a better understanding of how your team, products,…
Engage with your customers on your Shopify store using eDesk’s Live Chat. Setting it up is easy, quick, and customizable to suit your business…
Create a Manual Usage Template to help your team respond to customers quickly. This help file will guide you through creating these ready-to-go…
Take your customer care to the next level with Live Chat! It’s quick to set up and customers love the real-time support you can provide. This…
