We're committed to providing the highest standards of security to our eDesk users. That's why eDesk supports Multi-Factor Authentication (MFA),…
Microsoft has recently moved to modern authentication (OAuth 2.0 token-based authorization). This has many security benefits and improvements…
In 2020, Microsoft announced the release of OAuth 2.0 support for POP, IMAP, and SMTP AUTH. This means that they are deprecating the older basic…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. In…
If your Gmail email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…
Whether you've forgotten your password or you just want to change it, don't worry. It's a very simple and secure process! This help file…
If your Yahoo email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…
Sometimes it can happen that payment cannot be taken for your monthly/annual subscription and as a result, the service might get interrupted. This…
If your Outlook email forwarding verification has failed, there may be a few reasons why. Let us help you by making sure you have successfully…
More buyers than ever use Instagram to contact brands with pre and post-sales queries. eDesk now imports DMs and mentions directly from Instagram…
Email forwarding is the most straightforward eDesk receiving mode and will allow you to automatically forward emails to your eDesk account. Before…
When joining eDesk, it's a good idea to make sure that any previous software tools you were using are no longer trying to update your Amazon…
You may want to mention your teammates in certain tickets in eDesk when you need a second opinion or if their help is required.
Welcome to eDesk, the future of eCommerce Customer Support! This help file will guide new eDesk users through the Mailbox and help them…
eDesk's API enables you to connect eDesk to the other applications that you use to sell, track, and manage your shop, so that they can send or…
