This help file will guide you through all the Add-Ons available with eDesk.
Before you start
- You’ll need to use the free trial or subscribe to access the Add-Ons.
01 eDesk Feedback
Start automating your customer feedback and review requests with eDesk Feedback will help you save hours of work each week, improve your ratings and increase your sales.
The 3 step guide to setting up eDesk Feedback
Demo Video: eDesk - Feedback
02 eDesk Chat
Offer real-time care to your website or webstore visitors through a smooth live chat experience using the eDesk Chat Add-On, and create contact forms that allow them to get in touch when you’re not available.
02 eDesk Knowledge Base
Reduce customer queries by up to 30% by publishing help articles to your website that enable customers to self-serve.
How does the eDesk Knowledge Base work?