This help file will guide you through all the Add-Ons available with eDesk.
Before you start
- You’ll need to use the free trial or subscribe to access the Add-Ons.
01 eDesk Feedback
Start automating your customer feedback and review requests with eDesk Feedback will help you save hours of work each week, improve your ratings and increase your sales.
The 3 step guide to setting up eDesk Feedback
Demo Video: eDesk - Feedback
02 eDesk Chat
Offer real-time care to your website or webstore visitors through a smooth live chat experience using the eDesk Chat Add-On, and create contact forms that allow them to get in touch when you’re not available.
Setting up eDesk's Live Chat
How does eDesk's Live Chat work for your customers and your team?
02 eDesk Knowledge Base
Reduce customer queries by up to 30% by publishing help articles to your website that enable customers to self-serve.
How does the eDesk Knowledge Base work?