Keep delivering a great customer experience by personalizing Feedback requests for orders you've received through Amazon. This help file…
Is your Mailbox filling up with unnecessary spam or system messages from your marketplaces? This help file will show you how to display only…
eDesk allows you to block specific products, orders, and customers if you don't want them to receive a feedback request message. This help…
Creating and customizing Feedback Rules allows you to request feedback and reviews from your buyers. This help file will guide you through…
Want to contact your Amazon customer? Amazon has strict rules for Buyer-Seller messaging, which stipulate that sellers may only send Permitted…
Amazon no longer sends notifications to sellers when a customer asks to cancel their order; instead the cancellation request is displayed in…
Ensure you're compliant with Amazon's restrictions on Buyer-Seller messaging by using one of our Custom Feedback rules. This help file describes…
This help file will guide you through all the recent changes required to remain compliant with Amazon. If you're not sure about ALL the guidelines…
Amazon continues to tighten their policy on Buyer-Seller Messaging; therefore it is important to ensure you are not exceeding the allowed quota…
Amazon allows buyers to opt-out of receiving non-critical messages from sellers. This help file will give you all the information on how eDesk…
Start automating your customer feedback and review requests with eDesk Feedback will help you save hours of work each week, improve your ratings…
